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To print out a copy of these terms & conditions please use the linked PDF document...Booking Form and T&Cs (PDF format)
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Definitions used in the following terms & conditions.
The owners: Janine and Tony Wood – La Grange, Le Château de la Rivière, Le Bourg. Salles. 81640 TARN France. Tel 0033 (0) 563764896. Or Mobile 0033 (0)676342024
The client: the person signing the booking form
Reservations should be made in writing by returning a completed booking form together with the deposit. Please call first to check availability.
Payment Schedule
30% of total cost as deposit on booking
70% of total cost 6 weeks before arrival date + optional end of stay cleaning charge + separate cheque for £200 breakage deposit which will only be cashed if required and returned to you within 4 weeks of the end of your stay.
Reservations made within 6 weeks of arrival date should be paid for in full at time of booking.Sterling cheques should be made payable to Mr & Mrs Wood and sent to: M et Mme Wood. La Grange, Le Château de la Rivière, Le Bourg. Salles. 81640 TARN France. If you would prefer to pay by electronic transfer in pounds or euros, or by euro cheque this can be done by arrangement. On receipt of the client's completed booking form and cleared deposit cheque, a confirmation of booking and receipt will be issued.
Alterations to original booking (subject to availability) should be made in writing and will be subject to a £15 administration charge. If alterations are made 6 weeks before arrival and cannot be catered for, the owners reserve the right to enforce the cancellation fees as detailed below.
Cancellation by client - this should be made in writing to the owners.
Cancellation charges - From the date of receipt of the client's cancellation letter.
More than 3 months before arrival date: 30% of total cost
2 months before arrival date: 50% of total cost
1 month before arrival date: 100% of total cost
Cancellation by the owners: if for any reason the owners are obliged to cancel the client's booking, all monies paid to date will be refunded in full. This is the limit of the owners' liability.
Heating - where applicable the boiler will be set and timed for you. Refer to the key holder for any adjustments required.
Heating charges - Only applicable in low season and by arrangement. They will be deducted from the breakage deposit. Meter read by the key holder on arrival and departure.
Hot water - unlimited hot water is available at all times. Please do not attempt to adjust the boiler by yourself. Always refer to the key holder for any adjustments.
Beds & Bedding Will be made up and arranged as per your requirements for your arrival.
Linen - Pillows, duvets and bed linen are provided. For those staying longer than one week, clean linen will be provided each Saturday. Please note that you will be required to provide your own bathroom towels and pool towels.
Laundry facilities - automatic washing machine, iron & ironing board
Cleaning - equipment is provided. Unless the "end of stay cleaning" charge has been paid, the client is responsible for leaving the house and its contents clean and tidy as it was on your arrival. This includes washing up, cleaning oven, barbecue, basins, bath, showers, WCs, floors, folding bedding, returning all furniture to its original position. If in the opinion of the key holder, the house has not been satisfactorily cleaned, a cleaning charge of 35 euros per hour will be deducted from the breakage deposit.
Occupancy - the occupancy per house as identified on the booking form must not be exceeded. Infants and young children should be included when stating numbers in party.
Swimming pool- 12m x 6m, open from May to October. Cleaning & maintenance of pool is included in rental rates. No unauthorised entry to the pump house. No unauthorised use of pool equipment. Children must be supervised at all times. Instructions in respect of the Pool Alarm (now required by law) will be given by the key holder and explained upon your arrival.
Pets - generally no pets of any kind are allowed in the houses or grounds.
Parking - parking is available to the side of the house along the riverside or in the main square to the front of the houses.
Caravans/tents - are prohibited in the grounds and car parking areas.
Grounds - full use of private gardens, which include a variety of fruit trees.
Breakage deposit - £200 payable with final balance 6 weeks before arrival. The breakage deposit cheque is not cashed and will be returned to you unless there is a need to make some deductions. A new cheque minus any deductions will be sent back to you within 4 weeks of your departure. (See insurance)
Inventory - please check the inventory on arrival and note down any damaged/missing items in the house information file. Similarly, record & date any breakages/damage during your stay. The owners/key holders reserve the right to charge for any broken/damaged/missing items. If such sums exceed the breakage deposit, the client agrees to pay for replacement of these items in full within 8 weeks of departure.
Insurance - the client should take out adequate holiday insurance to cover for any personal liability incurred with respect to major damage to house or pool caused by the client or any member of his or her party.
Disclaimer - neither the owners nor the key holders can accept any responsibility whatsoever for any injury or damage to clients or any member of their party or any of their property whilst using the house, grounds, car parking areas or pool.
Disputes - in the event of any disputes that cannot be resolved between the client(s) and the owners, the courts of Great Britain shall have jurisdiction.
Acceptance of these terms & conditions - completing the booking form implies knowledge and acceptance of these terms and conditions.
Party leader - the person signing the booking form is deemed to be the party leader and is responsible for all members of his /her party adhering to these terms & conditions.